Position Summary:   The Inside Sales Specialist is responsible for initiating, developing, and closing sales opportunities with existing customers by building strong relationships and providing superior customer service. Sales activities include finding net new leads, recovery of lost accounts/opportunities, and cross-and up-selling of Fujifilm products with an emphasis on consumables including lithographic plates, pressroom chemistry and inks. in assigned accounts. Additionally, this position will work closely with members of the Sales team including Fujifilm Sales Managers (FSM), and Product Specialists to provide support to achieve sales targets.   This position will be required to communicate with customers in both English and French, and offers the flexibility of a either a hybrid or fully remote work arrangement.   Position Responsibilities: - Grow revenue and margin of assigned account base through increasing volume of existing product purchases and establishing new sales revenue. - Conduct outbound sales activities to engage potential customers, build rapport, and understand their needs and challenges. - Maintain an effective business relationship with assigned key customers and prospects, positioning Fujifilm as a valued business partner. - Effectively communicate the features, benefits, and value propositions of Fujifilm products to prospective customers. - Identify opportunities for sales of additional products or services and support the FSM in developing leads. - Work with FSM to monitor business activity and competitors within assigned accounts. - Proactively prospect and generate leads to expand the customer base. - Qualify leads by assessing their requirements, budget, timeline, and decision-making process to determine sales readiness. - Collaborate with FSM to strategize and execute sales plans, target key accounts, and achieve sales targets. - Utilize Salesforce to track customer interactions, update account information, and generate sales reports. - Provide exceptional customer service and support to existing clients, addressing inquiries, resolving issues, and ensuring satisfaction. - Stay updated on industry trends, market developments, and competitor activities to identify new opportunities and maintain a competitive edge. - Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. - Maintain existing assigned customer account base by frequent and consistent outbound communication, updating key customer information and looking for opportunities to cross and up-sell.

Territory Manager - British Columbia & Saskatchewan FUJIFILM Sonosite, Inc. -- If you are looking for work that matters, you’ll find it at FUJIFILM Sonosite.  As the creator of point of care ultrasound, we dedicate every day to the innovation and development of imaging solutions that enable clinicians to provide improved healthcare in leading institutions, underserved populations and communities in crisis around the globe.  At FUJIFILM Sonosite, we are in the relentless pursuit of answers that allow our customers to be confident that they are making the best clinical decisions for any patient, anywhere, anytime.  Members of the FUJIFILM Sonosite team embody our company values: Go boldly, Stay curious, Passion fuels us, Respect each other, Own it and Act with integrity. Headquartered in Bothell, WA USA, FUJIFILM Sonosite is the proud recipient of numerous prestigious design awards and has in excess of 145 patents.  Our point of care ultrasound systems are sold in more than 100 countries. Candidates for this position will ideally be located in the greater Vancouver as these are central to the company's business in the territory. Summary:    The Territory Manager position for British Columbia & Saskatchewan is responsible for meeting sales quota provided by the area Sales Manager. Prospecting, appointment setting, developing new business and helping to grow existing business in the fast paced and growing POCUS market. Day to day activities include engaging with various Hospital stakeholders, Physicians, Managers and Purchasing, highlighting the value of the solutions we offer. It may include cold calling, supporting training workshops and demonstrations. Working to stay abreast of all training and product knowledge as well as overall sales strategy. Develop and acquires leads to increase sales revenue goals, and customer relationships.   Essential Job Functions:  - Meet monthly, quarterly and annual sales quotas - Create primary market demand for Fujifilm SonoSite products by networking, cold calling, and persuading users, departments, and institutions on the value of Fujifilm Sonosites’ Point of Care Ultrasound solutions. - Maximize the number of units sold per week and month operating within a predetermined pricing and clinical market segment “box”. - Provide useful insights into how customers use our products and how they define value as what will make our products more valuable. Also provide guidance on what customers consider to be lacking value that the company does. - Guide the company on maximizing the delivery of value and eliminating all wasteful activities that do not hit on key customer value triggers. - Promote, demonstrate and Fujifilm Sonosites’ Point of Care Ultrasound solutions within the assigned territory.  - Manage relationships with key physicians and important influencing institutions within the territory. - Follow-up all sales leads provided for given territory. - Generate sales opportunities through cold-calling and other promotional activities. - Actively manage new and existing client relationships via Customer Relationship Management (CRM) tool - Maintain all sales records and comply with expense budgets as directed by management - Manage inventory and all other company property per company policies - Attendance at and sales support for national and/or regional trade shows in which Sonosite and/or distribution partners participate. - Miscellaneous projects as determined. - Responsible and accountable for carrying out the requirements of the company's quality system.  Knowledge/Experience:   - B.A. or B.S. in life sciences, business administration, related area or equivalent work experience. - 3-5 years professional outside sales experience, with proven track record of growing sales. - Medical Capital Sales Experience - Strong understanding of customer and market dynamics. - Experience in life sciences industry. - Experience in calling on multiple different Hospital Departments, preferable at least EMED, ICU, and/or Anesthesia. Skills/Abilities: - Strong interpersonal, organizational and communication skills - Excellent customer interface and presentation skills. - Strong leadership skills. - Ability to travel more than 30% of the time. - Ability to lift 70 pounds with or wothout accommodations.  The above information on this job description and specification has been designed to indicate the general nature and level of work performed by employees within this job.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.   FUJIFILM is committed to fair and equitable recruiting practices in accordance with the Accessibility for Ontarians with Disability Act (AODA). Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Members of our team will consult and create processes that provide individuals with disabilities the best possible recruitment experience. 

Position Summary: Assigned to a list of named customers, the Strategic Account Manager (SAM) is responsible for achieving sales quota and assigned strategic account objectives. The SAM maintains and expands relationships with strategically important large customers. The SAM represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met.   Position Responsibilities:   Sales Activitites and Objectives: - Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. - Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period. - Establishes productive, professional relationships with key personnel in assigned accounts. - Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations. - Proactively assesses, clarifies, and validates customer needs on an ongoing basis. - Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary support staff. Dealer Support Activities: - Maintain and expand relationships with existing dealer(s). - Coordinate with other company personnel such as the service team and management team to deliver and meet dealer expectations. - Access, clarify and validate dealer(s) needs and performances at regular intervals and maintain a high partner satisfaction rate. - Coordinate with other sales channels to avoid any potential conflicts. - Coordinate with partner sales personnel and maximize sales. - Manage funnels, forecast, and seize sales opportunities. - Proactively lead the joint partner planning processes that develop mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship. - Proactively assesses, clarifies, and validates partner needs on an ongoing basis. - Ensures dealer(s) compliance with partner agreements. - Assist with and facilitate closing opportunities, sales training, field sales support, and post-sale customer follow-up. Accountabilities and Performance Measures: - Achieves assigned sales quota in designated strategic accounts. - Meets assigned expectations for profitability. - Achieves strategic customer objectives defined by company management. - Completes strategic customer account plans that meet company standards. - Maintains high customer satisfaction ratings that meet company standards. - Completes required training and development objectives within the assigned time frame. Organizational Alignment - Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed. - Closely coordinates company executive involvement with customer management. - Works closely with Customer Service to ensure customer satisfaction and problem resoluation.

  Position Summary:   The Field Service Technician will provide comprehensive technical service support for all Toner Based Equipment sold by Fujifilm. This position will be responsible for providing superior service to internal and external customers to ensure that equipment operates properly and meets established quality and reliability levels.   Position Responsibilities: - Provide on-site support installations and service repair to customers. - Provide solutions to complex service issues. - Maintain close communication with Regional Service Manager, and the Technical Support team to ensure accurate resolution of service issues. - Develop strong working relationships with customers. - Perform pre-installation assessment and site inspection of equipment in accordance with FUJIFILM equipment requirements. - Complete and submit service activity information and paperwork timely to the appropriate group/department. - Monitor and manage the return of all parts. - Manage and complete all Preventative Maintenance requirements. - Attend training classes (locations throughout the world), to stay current on both new and existing products. - Provide technical support and assistance to other Customer Support staff, as required. - Assist Sales team with product demonstrations and/or customer visits as needed. - Monitor critical accounts and actively participate in support activities to accomplish quick and effective problem resolution. - Communicate technical issues to the Technical Service Manager and technical support group. - Perform related duties as assigned by the manager. - Flexibility to work weekends and overtime required as needed for installations, service calls, and training.

Résumé du poste:   Le(a) Technicien(ne) de service, équipement d'encre à toner offrira un support et des services techniques complets pour tout l’équipement à encre en toner vendu par Fujifilm. Dans le cadre de vos fonctions, vous aurez la responsabilité d’offrir un service supérieur à nos clients internes et externes afin de vous assurer que l’équipement fonctionne de façon appropriée et répond aux normes de qualité et de fiabilité établies. Position Summary:   The Field Service Technician will provide comprehensive technical service support for all Toner Based Equipment sold by Fujifilm. This position will be responsible for providing superior service to internal and external customers to ensure that equipment operates properly and meets established quality and reliability levels. Responsabilités associées au poste: - Prestation de services de support, d’installation et de réparation à nos clients du Québec et de la région de l’Est. - Suggestion de solutions en cas de problèmes de service complexes. - Maintien d’étroites communications avec le directeur régional des services et l’équipe du support technique pour assurer la résolution précise des problèmes de service. - Développement de solides relations de travail avec nos clients. - Évaluation ainsi qu’inspection des sites et de l’équipement avant les installations, conformément aux exigences de FUJIFILM. - Exécution des activités de service et soumission en temps opportun de la documentation ou des renseignements associés au groupe / service approprié. - Suivi et gestion du retour de toutes les pièces. - Gestion et mise en application de toutes les exigences en matière de maintenance préventive. - Participation aux sessions de formation (dans le monde entier) pour rester au fait des produits nouveaux et existants. - Support technique et assistance des autres membres du personnel de support, au besoin. - Assistance de l’équipe des ventes pour les démonstrations de produits et(ou) les visites aux clients, au besoin. - Suivi des comptes critiques et participation active aux activités de support afin d’assurer une résolution rapide et efficace des problèmes. - Communication des problèmes d’ordre technique au directeur des services techniques ainsi qu’au groupe du support technique. - Exécution des tâches, telles qu’elles sont assignées par le directeur. - Flexibilité à travailler les fins de semaine et à faire des heures supplémentaires au besoin pour les installations, les visites de service et la formation. Position Responsibilities: - Provide on-site support installations and service repair to customers in the Quebec and Eastern Region. - Provide solutions to complex service issues. - Maintain close communication with Regional Service Manager, and the Technical Support team to ensure accurate resolution of service issues. - Develop strong working relationships with customers. - Perform pre-installation assessment and site inspection of equipment in accordance with FUJIFILM equipment requirements. - Complete and submit service activity information and paperwork timely to the appropriate group/department. - Monitor and manage the return of all parts. - Manage and complete all Preventative Maintenance requirements. - Attend training classes (locations throughout the world), to stay current on both new and existing products. - Provide technical support and assistance to other Customer Support staff, as required. - Assist Sales team with product demonstrations and/or customer visits as needed. - Monitor critical accounts and actively participate in support activities to accomplish quick and effective problem resolution. - Communicate technical issues to the Technical Service Manager and technical support group. - Perform related duties as assigned by the manager. - Flexibility to work weekends and overtime required as needed for installations, service calls, and training.